Unitec North America LLC dba Asolva AI

Unitec North America LLC, doing business as Asolva AI (“Asolva AI,” “we,” “us,” or “our”), is committed to protecting the privacy of our users and their clients. This Privacy Policy explains how we collect, use, store, and protect personal information when you access or use our website, applications, and related services (collectively, the “Service”).

By using the Service, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personally identifiable information (“PII”):

Name

Email address

Phone number

Business address

Payment and billing information

Information submitted through website forms

Communications with our support or sales teams

When using the Service, we may also collect technical and usage information such as browser data, device information, IP addresses, cookies, and user-generated content.

If you use third-party integrations (e.g., accounting or CRM tools), certain transactional or operational data may be processed in connection with providing the Service.

How We Use Your Information

We use personal information to:

Provide, operate, and maintain the Service

Respond to inquiries and requests for information

Schedule and manage appointments and consultations

Send service-related communications

Provide customer support and technical assistance

Improve and optimize our products and services

Enforce our terms and comply with legal obligations

We do not sell or rent personal information.

SMS Communications & Consent

By submitting a form on our website and providing your mobile phone number, you may choose to opt in to receive SMS communications from Unitec North America LLC dba Asolva AI.

SMS messages are used solely for appointment-related and service-related purposes, including:

Appointment confirmations

Scheduling and rescheduling updates

Reminder messages

Responses to user-initiated requests for information about the Asolva AI system, AI Employee software, and related offers

SMS messages are sent only to users who have explicitly provided consent through our website forms. Consent to receive SMS messages is not a condition of purchase.

Message frequency varies based on user interaction. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].

We do not share mobile phone numbers or SMS opt-in consent data with third parties for marketing or promotional purposes.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, remember preferences, analyze usage patterns, and improve the Service. Cookies do not grant us access to your computer or personal data beyond what you choose to share.

You may disable cookies through your browser settings; however, some features of the Service may not function properly.

Data Security

We use industry-standard security measures to protect personal information. All data is stored on secure servers located in the United States. While we take reasonable steps to safeguard information, no system is completely secure, and we cannot guarantee absolute security.

Sharing of Information

We do not share personal information except in the following limited circumstances:

With trusted service providers who assist in operating the Service

When required by law, subpoena, or legal process

To protect our rights, users, or the security of the Service

In connection with a business transaction such as a merger, acquisition, or sale of assets

No mobile information or SMS consent data is shared with third parties for marketing or promotional purposes.

Your Rights & Choices

You may:

Request access to or correction of your personal information

Opt out of SMS communications at any time

Decline to provide certain information (which may limit Service functionality)

To exercise these rights, contact us at [email protected].

Information Relating to Minors

Asolva AI does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page. We encourage you to review this policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

Customer Support Team

📧 [email protected]